Privacy Policy

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 Privacy Policy

1. Overview

Welcome to muzaayagroup.com led by Nasser Muzaaya, a licensed real estate agent in Massachsuetts working with EXP Realty. muzaayagroup.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and safeguard information on our website, including through third-party platforms like IDX Broker, Mailchimp, and Follow Up Boss.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

A. Personal Information You Provide

- Name, email address, phone number

- Property preferences and saved searches

- Form submissions (e.g. contact, showing requests, newsletter signup)

B. Automatically Collected Information

- IP address and geolocation

- Browser type and device data

- Pages viewed and time spent on the site

- Referring site URLs

C. From Third-Party Services

- IDX Broker (for property listing searches and saved favorites)

- Mailchimp (for newsletters and email campaigns)

- Follow Up Boss (for customer relationship management)

3. How We Use Your Information

We use the data collected to:

- Facilitate home searches and saved listings

- Respond to inquiries or showing requests- Send emails and property alerts (if subscribed)

- Improve website performance and user experience

- Comply with legal obligations

4. Sharing of Information

We do not sell your personal data. We may share your information with trusted third parties

only to operate our business effectively:

- IDX Broker for home search tools

- Email marketing platforms (like Mailchimp)

- CRM tools (like Follow Up Boss)

- Web analytics providers (like Google Analytics)

- Legal authorities when required

5. Cookies & Tracking

We use cookies and similar technologies to:

- Remember your preferences

- Analyze traffic and user behavior

- Enable functionality like saved listings and mortgage calculators

You can control cookies through your browser settings.

6. Email Communication & Marketing

If you opt in, we may send you:

- Property alerts

- Market updates

- Real estate tips and news

You can unsubscribe at any time using the link in the email or by contacting us directly.

7. Your Data Rights

A. CCPA (California Consumers)

- Right to know what data we collect

- Right to request deletion of personal data- Right to opt out of the sale of personal information (we do not sell)

To exercise these rights, email us at [Your Email] with “CCPA Request” in the subject line.

B. GDPR (EU Residents)

- Right to access, correct, or delete your data

- Right to restrict or object to processing

- Right to data portability

To make a GDPR request, email [Your Email] with “GDPR Request” in the subject line.

8. Security Measures

We use technical and organizational safeguards to protect your data. However, no system is

100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may link to external sites like mortgage calculators, real estate news, or listing

services. We are not responsible for their privacy practices.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data

from minors.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in law, technology, or our services.

Changes take effect when posted here.

12. Contact Us

If you have questions about this policy or your data:

Nasser Muzaaya

eXp Realty

estate.nasser@gmail.com

781-579-4046